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For visitors at TriStar Centennial Medical Center

We welcome visitors and guests to our award-winning hospital. Find helpful information about our visitor's services such as gift shop and food court hours, Wi-Fi access, our campus map, chapel availability and parking guidelines.

Visitor policy

  • Visiting Hours are 6:00am – 8:00pm
  • No more than two visitors at a time, per patient.
  • No Visitation is still in effect for the following: COVID–19 and Isolation patient units, Behavioral Health patient units, Hematology/Oncology/and Bone Marrow Transplant patient units.
  • Parking is available in the B Garage (Corner of 23rd Avenue and Patterson Street). Please enter the Hospital Tower via the connector on Floor 3 of the B Garage. This will help patients and visitors access the 2nd Floor of 2300 and 2400 Patterson Street.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

Information for our visitors

We aim to answer some of our visitors' most frequently asked questions.

Tobacco-free policy

To maintain our campus-wide tobacco-free policy, the use of tobacco products is not permitted inside or outside the hospital or in buildings owned by the hospital.

Chapel

Our chapel is a quiet place for reflection, prayer and meditation. It is open 24 hours a day every day and is located on the first floor of TriStar Health Tower. To reach a chaplain, please call (615) 342-3911.

Food court hours

Hospital Tower Food Court — 2300 Patterson Street

  • Tower Cafeteria (2nd floor of Hospital Tower)
    • Open daily 7:00am to 10:00am and 11:00am to 2:00pm
    • Open Monday through Friday, 4:00pm to 7:00pm
  • Panera Bread (2nd floor of Hospital Tower)
    • Open Monday through Friday, 6:00am to midnight
    • Open Saturday and Sunday, 7:00am to 10:00pm
  • Starbucks (1st floor of Hospital Tower)
    • Open daily 6:00am to midnight

Women's and Children's Food Court — 2221 Murphy Avenue

  • Fooda Pop-Up Restaurant (2nd floor of Women's and Children's)
    • Hours: Monday through Friday, 11:00am to 1:30pm
  • Panera To You (2nd floor of Women's and Children's)
    • TriStar Centennial and Panera are partnering to deliver delicious meals three times a day via the Panera app. Be sure to write "WCH" in the special instructions field to order.
      • Orders placed by 5:30am, delivered to drop-off by 6:45am
      • Orders placed by 10:30am, delivered to drop-off by 11:45am
      • Orders placed by 6:30pm, delivered to drop-off by 7:45pm

Gift shop

A variety of gifts, flowers, toys, snacks, toiletries and greeting cards are available for purchase at our two gift shop locations:

Lodging

Sometimes you may need to travel and stay in Nashville for treatment or a procedure. To help you plan, we've compiled a list of hotel accommodations in the area.

Wi-Fi access

Complimentary Wi-Fi access is available for patients and visitors.

Share your story

We strive to help you get the compassionate, high-quality care you need and deserve. We would love to hear about your experience at our facility and how our caring staff made your time with us memorable.

Thank a TriStar Health employee

Our goal is to make your experience as positive and helpful as possible. If you would like to say thank you, our dedicated employees would be delighted to hear how they positively impacted your visit.