For visitors at TriStar Hendersonville Medical Center
To help ensure our patients get to connect with their friends and family, we encourage you to look over our COVID-19 related masking and visitor policies and guidelines, as well as our visitor services, including Wi-fi access and a chaplain.
Information for our visitors
For your convenience, we have put together some information to help answer your questions during your visit.
Wi-Fi access
Complimentary Wi-Fi is available for patients and visitors.
Chapel
The chapel is a quiet place for reflection, prayer and meditation. It is open 24/7 and is located near the emergency room adjacent to Medical Office Building A.
To reach a Chaplain, call the operator at 00.
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Visitor policy
- Patients are permitted two visitors in the building at a time.
- We encourage visitors to coordinate their visits to prevent large groups from gathering in the cafeteria, lobbies, waiting rooms or other areas.
- No visitors under the age of 12.*
- Confirmed or suspected COVID-19 patients in inpatient and ICU settings may have up to two designated
visitors during their stay, with appropriate PPE.*
- We strongly encourage virtual visitation for patients who have been diagnosed with or are suspected as having COVID-19.
- Visitors may not swap out throughout the day, except in end-of-life circumstances or if warranted by the situation.
- Social distancing must be maintained in common spaces.
Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.