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Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Online registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

View our participating insurance plans 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

View your patient rights 

Information for our patients regarding admission, care and other resources

We believe in giving you expert care — that means we make sure you know what to expect here so you can feel comfortable and confident at all times.

For patients: what to pack for your stay

Safety is a top priority at TriStar Skyline Madison, so there are certain items that cannot be allowed in the inpatient units. Please read the following lists in order to know what to pack and what to leave at home.

What to bring:

  • Several days of clothes that are appropriate and modest (no tank tops, strap shirts, short shorts, mini skirts, muscle shirts, sagging pants, suspenders or cowboy or work boots)
  • Slippers or shoes without laces
  • Prescription medication
  • Journal or reading material (no staples or spirals)

What to leave:

  • Electronic devices (phones, radios, laptops, etc.)
  • Weapons (includes knives)
  • Food or liquids of any kind
  • Tobacco products (nicotine patches and gum are available by physician order)
  • Sexually explicit material
  • Pillow or stuffed animals
  • Belts, scarves or bandanas
  • Canes
  • Sunglasses
  • Jewelry (wedding bands are acceptable)
  • Sharp or pointed nail files

*All items are evaluated on a case by case basis and are subject to change.

Ask-A-Nurse

We're here to answer any medical questions you have, like: Are my symptoms normal? Do I need to go to the ER or an urgent care? Is my child's fever too high? Are there new treatment options for my chronic conditions? Just call our free, 24/7 help line — Ask-A-Nurse.

More resources for our patients

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Surgical resources

Whether you are having surgery yourself or a loved one is having surgery, we are here to help make the process as streamlined as possible. Most procedures are eligible for registration, and on the day of surgery, you may also register for surgery text messaging, a service which informs you of your loved one’s progress.

Learn more about online registration 

Concierge medicine

At all TriStar Health hospitals, we make sure interactions between patients and physicians have a unique personal touch by offering concierge medicine. It allows patients to call, text or email their healthcare provider to both ask questions and schedule appointments. Unlimited access to personalized healthcare is available at your fingertips for an annual fee.

TriStar Health Ask-A-Nurse

Healthcare concerns can arise at any time. Day or night, we want to be there for you, so our Ask-A-Nurse service allows our expert nurses to be available 24/7 to advise on topics ranging from cardiac care to children’s health to orthopedics and men’s and women’s issues. While they can not officially diagnose conditions, they can provide you peace of mind through informative answers to your questions.

Learn more about Ask-A-Nurse 

Need a physician referral?

TriStar Medline can help. We are available by phone Monday through Friday from 7:00am to 7:00pm CST.

 

Share your story

We strive to help you get the compassionate, high-quality care you need and deserve. We would love to hear about your experience at our facility and how our caring staff made your time with us memorable.

Thank a TriStar Health employee

Our goal is to make your experience as positive and helpful as possible. If you would like to say thank you, our dedicated employees would be delighted to hear how they positively impacted your visit.

MyHealthONE allows you to manage all parts of your healthcare easily and securely

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthONE app on the or