For patients at TriStar Skyline Madison Campus
Our patients have better outcomes when they feel supported, so our patient resources are designed to do just that—support you. Find information on patient safety, insurance procedures and what to bring with you for an inpatient stay.
Information for our patients regarding admission, care and other resources
We believe in giving you expert care — that means we make sure you know what to expect here so you can feel comfortable and confident at all times.
For patients: what to pack for your stay
Safety is a top priority at TriStar Skyline Madison, so there are certain items that cannot be allowed in the inpatient units. Please read the following lists in order to know what to pack and what to leave at home.
What to bring:
- Several days of clothes that are appropriate and modest (no tank tops, strap shirts, short shorts, mini skirts, muscle shirts, sagging pants, suspenders or cowboy or work boots)
- Slippers or shoes without laces
- Prescription medication
- Journal or reading material (no staples or spirals)
What to leave:
- Electronic devices (phones, radios, laptops, etc.)
- Weapons (includes knives)
- Food or liquids of any kind
- Tobacco products (nicotine patches and gum are available by physician order)
- Sexually explicit material
- Pillow or stuffed animals
- Belts, scarves or bandanas
- Jewelry (wedding bands are acceptable)
- Sharp or pointed nail files
*All items are evaluated on a case by case basis and are subject to change.
We're here to answer any medical questions you have, like: Are my symptoms normal? Do I need to go to the ER or an urgent care? Is my child's fever too high? Are there new treatment options for my chronic conditions? Just call our free, 24/7 help line — Ask-A-Nurse.
More resources for our patients
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Patient financial resources
Medical expenses affect everyone differently, and we want you to be able to understand all your options relating to your care. We offer information about our accepted insurance plans as well as our Patient Payment Estimator, which helps you determine the cost amount for an upcoming service.
Whether you are having surgery yourself or a loved one is having surgery, we are here to help make the process as streamlined as possible. Most procedures are eligible for preregistration, and on the day of surgery, you may also register for surgery text messaging, a service which informs you of your loved one’s progress.
Patient safety is our top priority, so we ensure efficiency in our emergency services, prevent infections and make sure you are treated by physicians and clinical staff of nationally-recognized quality standards. We also take numerous measures to effectively maintain our high safety standards, and we look forward to providing you with the best possible patient experience.
At all TriStar Health hospitals, we make sure interactions between patients and physicians have a unique personal touch by offering concierge medicine. It allows patients to call, text or email their healthcare provider to both ask questions and schedule appointments. Unlimited access to personalized healthcare is available at your fingertips for an annual fee.
TriStar Health Ask-A-Nurse
Healthcare concerns can arise at any time. Day or night, we want to be there for you, so our Ask-A-Nurse service allows our expert nurses to be available 24/7 to advise on topics ranging from cardiac care to children’s health to orthopedics and men’s and women’s issues. While they can not officially diagnose conditions, they can provide you peace of mind through informative answers to your questions.
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MyHealthONE allows you to manage all parts of your healthcare easily and securely
- View health records — lab results, physician notes, imaging reports and more
- View your post-visit summary
- Schedule a follow-up appointment
- Share your health records with a physician or caregiver
- And more