Important information about HCA Health Tennessee and Kentucky and Cigna Healthcare Insurance
We are working very hard right now to prevent this from happening. We certainly understand how unsettling this prospect may be for you and assure you we are actively negotiating in good faith to reach an agreement with Cigna Healthcare. Our goal is to reach a compromise with Cigna Healthcare so you and your loved ones can continue to have the convenient access you expect within your community.
If a compromise cannot be reached by July 31, 2025, our facilities and employed providers will no longer be part of the Cigna Healthcare. This means that as a Cigna Healthcare member, you may either not be covered for non-emergency medical services at our facilities or physician clinics, or you may be required to pay higher out-of-network costs for those services.
Whether or not we are able to reach an agreement with Cigna Healthcare, all patients, including those with Cigna Healthcare insurance, are always able to receive emergency services at our hospitals.
We remain firmly dedicated to providing healthcare services to support the health and wellness of our community.
For information about your coverage for services at our facilities, you may call the telephone number located on the back of your Cigna Healthcare insurance card.
Thank you for your understanding and for the privilege of caring for you and your family.