TriStar Centennial Medical Center receives 2022 Outstanding Patient Experience Award from Healthgrades
TriStar Centennial Medical Center receives 2022 Outstanding Patient Experience Award from Healthgrades.
Nashville, TN — TriStar Centennial Medical Center has been named a 2022 Outstanding Patient Experience Award™ recipient from Healthgrades, the leading marketplace that connects people with the right doctor and hospital. The hospital received additional recognition placing it in the top five percent of more than 3,000 U.S. hospitals.
“At TriStar Centennial Medical Center, our care teams are committed to providing high-quality, individualized patient care that is exceptional, safe and compassionate,” said Scott Cihak, chief executive officer at TriStar Centennial Medical Center. “We routinely receive letters from former patients who highlight the exceptional care and kindness they receive from our staff and physicians while in our hospital.”
Healthgrades evaluates the performance by assessing ten patient experience measures, using data collected from patient surveys. These questions range from cleanliness, noise levels, medication explanations and staff responsiveness to patients’ needs. The measures also include whether a patient would recommend the hospital to friends or family and their overall rating of the hospital.
“We applaud all recipients of the Healthgrades 2022 Outstanding Patient Experience Award for putting patient experience at the front and center within their organizations,” said Brad Bowman, MD, Chief Medical Officer and Head of Data Science, Healthgrades. “We commend these hospitals for their ongoing commitment in prioritizing an exceptional patient experience, while ensuring the health and safety of their patients.”
Consumers can visit healthgrades.com for more information on how Healthgrades measures hospital quality and access the complete methodology here. For more information about TriStar Centennial Medical Center, visit TriStarCentennial.com.